Z PLUMBERZ OF NEW HAVEN
FAQS

We provide virtually all services that have to do with plumbing, drains, and sewers from the smallest repair to a major construction job. So if you’re looking for a specific service and you don’t see it listed on our website, give us a call to ask about it. Chances are, we can help.

Yes, we offer warranties and they will be explained and noted on your receipt. Our location typically provides a 1 year warranty on all parts we provide and labor. 

Yes, we employ licensed plumbers. Every team member is fully insured and trained to provide quality plumbing services.

Yes, we offer 24/7 emergency plumbing services with prompt onsite repairs as soon as we can reach your property.

We provide the following emergency services:

• Burst & Frozen Pipe Repair Service
  • If you suspect your pipes are frozen or burst, shut off your main water line. Your local Z PLUMBERZ team is equipped to repair any bursts and provide preventative advice and measures to avoid future mayhem.
• Clogged Toilet & Drain Repair Service
  • All Z PLUMBERZ technicians are certified ROOTER1 sewer & drain specialists. No matter the source of the issue, we guarantee a cleared drain with state of the art camera inspections that allow for a more effective and long-lasting fix.
• Leaky Faucet & Appliances Repair Service
  • Broken sinks and faulty appliances can lead to significant damage. Z PLUMBERZ arrive onsite with fully-stocked trucks to provide expert fixture repairs or replacements.
• Flooded Basement Repair Service
  • Our number one priority is the safety of you and your family as well as to assist in limiting the damage done to your property. Your local team will have the proper PPE, equipment and sanitization capabilities to fix your flooded basement woes.
• Emergency Hot Water Repair Service
  • With same-day hot water services, your Z PLUMBERZ team will be able to repair, replace or even install an energy-efficient upgrade to ensure secure and quality hot water.
• Emergency Low Water Pressure Repair Service 
  • Our experienced Z PLUMBERZ techs will assess the situation and find the problem for your weak water flow, and provide a long-lasting solution before the small issue becomes a potentially large problem.

Absolutely! We have multiple property management companies and take pride on resolving their issues quickly.  If you’re a property manager and have more questions, reach out to us directly or read about our partnerships here.

Every situation is unique, so costs can vary, but we’ll always provide options, recommendations, and pricing before we do any work. You approve the price before we start.

No, we do not charge a trip fee for a service call. But we have a minimum charge for all services. Once we determine the cost of the repair or replacement, we will give you upfront pricing for each option and help you make the best decision for your situation.

No, we do not take advantage of your emergency situation and there are no hidden fees.

Z PLUMBERZ has partnered with Wisetack, a financial technology company, to provide our customers with pay-over-time-options.

Wisetack works with a few short, easy steps:

1. Start with an application for eligibility determined with a soft credit pull.
2. If approved, you’ll see up to 6 options, with monthly payment amounts and total cost outlined.
3. Choose what works best for you!
4. When your service(s) are completed, Z PLUMBERZ will receive the payment in full while you pay over time.

For more information, give us a call, visit our financing page, or view the Wisetack website.

This can be due to a few factors such as a blocked drain vent or a faulty drain trap. It might also be rotten food stuck in your drain. It’s generally best to let a professional take a look. So give Z PLUMBERZ a call.

Low water is an indication of an issue within your plumbing system. There could be clogs affecting your whole system or a faulty fixture could be the culprit. When your water pressure changes, it’s time to call in the professionals at Z PLUMBERZ.

You can put down food scraps. But be sure to avoid FOGs—fats, oil, and grease. Additionally, avoid putting large, solid objects, fruit rinds, bones, and fibrous fruits and vegetables. For more information, read about our garbage disposal services.